Accessible Map 

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How do I purchase an accessible ticket?

We want Bedford Summer Sessions to be an event accessible for all. To ensure we have the correct level of facilities we ask customers to purchase the correct type of accessible ticket on Ticketmaster. The following options will be available:

The following options will be available:

Wheelchair Platform

Ambulant

Deaf/Hard of hearing

Essential Companion

To purchase an accessible ticket please click here

If you have any questions, please contact us here or visit help.ticketmaster.co.uk

Accessible Tickets Availability 

Friday 28th June – Jess Glynne

Ambulant & Companion : AVAILABLE HERE

Wheelchair & Companion : AVAILABLE HERE 

Hard of Hearing & Companion  : AVAILABLE HERE 

 

Friday 29h June – Avril Lavigne

Ambulant & Companion : SOLD OUT

Wheelchair & Companion : SOLD OUT 

Hard of Hearing & Companion : AVAILABLE HERE 

 

Thursday 4th July – Tom Jones

Ambulant & Companion : AVAILABLE HERE 

Wheelchair & Companion : SOLD OUT 

Hard of Hearing & Companion : AVAILABLE HERE 

 

Friday 5th July – Pete Tong/ Jules Buckley / The Essential Orchestra

Ambulant & Companion : AVAILABLE HERE

Wheelchair & Companion : AVAILABLE HERE

Hard of Hearing & Companion : AVAILABLE HERE 

 

Saturday 6th July – James / Johnny Marr

Ambulant & Companion : AVAILABLE HERE 

Wheelchair & Companion : AVAILABLE HERE

Hard of Hearing & Companion : AVAILABLE HERE

 

Sunday 7th July – Nile Rogers and CHIC / Sophie Ellis Bextor / Deco

Ambulant & Companion : AVAILABLE HERE

Wheelchair & Companion : AVAILABLE HERE

Hard of Hearing & Companion : AVAILABLE HERE

What if I require an Essential Companion?

There is an option to select a companion ticket when you are purchasing an accessible ticket. Once you have selected a companion ticket, there will be an approval process. For the approval process, you will be contacted to provide supporting documentation for validation of your request.

If you require a companion ticket in the general admission area. Please contact us HERE

Please check the terms and conditions for companion tickets to see what type of supporting documentation you can provide.

If your request for a companion ticket is not approved, the access team can advise on the procedure.

Terms and Conditions for Essential Companion Tickets

If you have selected a companion ticket, you will be contacted to provide one of the following forms of supporting documentation as evidence to grant a complimentary companion ticket. 

  • PIP (Personal Independence Payment)
  • DLA
  • Letter from a medical professional, including a doctor’s note or a letter from an occupation therapist
  • Carer's allowance
  • A Nimbus Access Card with the +1 symbol. Visit the Access Card page for more information.
  • Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 - 95 dBHL or worse
  • War Pensions Mobility allowance
  • Blind or partially sighted registration certificate (BD8 or CVI certificate)
  • A personal letter from the GP, community nurse or social worker
  • Benefit award letters
  • Copy of a blue badge (we would need to see both sides)

Further information on accessible documentation is available here 

If you have any questions, please contact Ticketmaster here

What is an Ambulant Ticket?

An ambulant ticket is for customers who have a medical requirement for an essential companion to attend the festival and/or require access to the accessible viewing area.

Customers who have purchased an ambulant ticket will be contacted to provide proof for a companion ticket and to gain access to the accessible viewing area.

You can find out more on the Accessible Viewing Area below. 

Accessible Toilets

Accessible toilets are situated at the accessibility viewing platform and main toilet blocks.

Accessible Viewing Platform

The accessible viewing platform is available for customers with a wheelchair accessible ticket.

It is raised platform located with prime view of the stage.

There are accessible toilets and a changing unit located nearby.

This area is for customers who require a wheelchair to make their experience comfortable.

The accessible viewing platform has a limited capacity and is strictly for access customers plus 1 companion only.

Accessible Viewing Area

The accessibility viewing area is an area situated directly in front of the viewing platform where chairs are provided.

This is available for customers with an ambulant ticket.

This area is for customers who have a specific medical requirement to make their experience comfortable.

Companions are welcome to use the seating in the viewing area unless an access customer requires a seat.

To purchase a ticket for the accessible viewing area please purchase an ambulant ticket.

Ground Conditions

TK Maxx presents Bedford Summer Sessions is a green field therefore is relatively flat but does have uneven terrain in parts. The ground may be muddy or dusty depending on the weather conditions.

Strobe Lighting and Special Effects

Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.

Medical

You are permitted to bring required medication into TK Maxx presents Bedford Summer Sessions. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times.

Chairs

You are allowed one folding chair per person in the concert arena for use in the marked-out area away from the stage.

This is to maintain a safe area for those customers who wish sit and those who wish to stand at the front of the stage area. Private marquees and gazebos are not permitted.

Please note – folding chairs are not permitted in the Garden or VIP Park Lounge.

Assistance Dogs

Assistance dogs are permitted on site.

If you require to bring a registered assistance dog please contact us here

British Sign Language

We will be providing a BSL interpreter for all TK Maxx presents Bedford Summer Sessions 2024 concerts.

Sarah Smith is the BSL interpreter for week 1 [subject to availability]. 

Charlotte Anderson is the BSL interpreter for week 2 [subject to availability]. 

Please purchase a Deaf/Hard of Hearing and companion if required.

If you have any questions, please contact us here

Audio Description

If you require audio description at any of our shows, please do contact us here

60 days in advance is required. 

Access Requirements

If you require any further access requirements please do get in touch here   

Accessible Transport 

You can find out about accessibility on trains here 

You can find out about accessibility on buses here 

Accessible Taxi Firms

Fastline Taxis have been providing wheelchair-accessible taxi transport for over 22 years.Taxis can accommodate the different types of wheelchairs; standard chairs, sports chairs, battery powered and mobility scooters. Please call up to book in advance.

01234 811811

Ezee Cabs provide a wheelchair accessible taxi service. All taxis are rear loaded or side loaded to accommodate manual and electric wheelchairs and all drivers are experienced in transporting wheelchair users.

01234 273333

How far is the drop off point to the accessible entrance?

It is approximately 150meters from the drop-off point to the entrance.

Accessible Car Park

Accessible parking is available at The Pilgrim Centre, Brickhill Drive, Bedford - MK41 7PZ.

This is a short walk to the festival site. It is approximately 200m to the entry gate and 200m to the accessible area.

You can book tickets in due course. You will be required to show a blue badge on arrival.

You can book accessible parking tickets here

Contact Us

Please contact us here for any more access enquiries.

If you require a call back, please do leave your phone number with a message in the box below and a member of the team will call you back.

Find out more here

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