Frequently Asked Questions - TK Maxx presents Southampton Summer Sessions

Frequently Asked Questions - TK Maxx presents Southampton Summer Sessions

 

Where

Guildhall Square, Above Bar St, Southampton SO14 7DU

Map

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When

You can find out more on show dates HERE

Timings

General Admission and Accessible gates will open at 6pm.

Show times are always subject to change.

Entertainment is due to finish at around 10:30pm.

We would suggest arriving early to soak up the atmosphere.

Box Office

The Box Office is located at Southampton City Art Gallery, Commercial Road, Southampton, SO14 7LP.

What3words: supper.pack.indeed

The Box Office is open from 15:00 to 20:30 during show days

Is the event outdoors?

Yes, please ensure you dress for the weather and don’t forget your sun cream!

If it rains will the concert still go ahead?

Absolutely! Concerts are only ever cancelled due to the weather if the conditions become dangerous. However, you cannot bring an umbrella, so please dress appropriately.

What is your policy for Children?

Children aged 16 and under must be accompanied by an adult aged 18 and over who has their own ticket. Children aged 2 and under can attend for free and don’t require a ticket.

All other children must have a full price ticket to enter the festival.

Prams are not permitted into Southampton Summer Sessions

Can I buy official Merchandise?

Yes, if available, official merchandise will be available to purchase within the event.

Can I bring Food and Drink?

Food and drink are not permitted however there are food and drink concessions within the event.

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

There will be free water re-fill stations at the venue.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Can I bring a Dog?

Assistant Dogs are permitted on site. If you are bringing a registered assistant dog, please do let us know in the accessible requirements form that is emailed to you by Ticket master after purchasing accessible tickets. Alternatively, please contact us here  

Can I bring a Chair?

Chairs are not allowed into the area for any of the Southampton Summer Sessions concerts.

Can I camp at the event?

No, Southampton Summer Sessions is a non-camping event. 

Can I apply to be a trader?

You can apply to be a Trader by filling in this form with the relevant information

This will be passed onto the relevant department who will be in touch if necessary.

Can I apply to be an artist?

We typically work with agents, managers, and record labels when considering bookings for our events. Unfortunately, we’re unable to respond to unsolicited emails or booking inquiries.

How can I apply to be a Supplier?

You can apply to be a Supplier by filling in this form with the relevant information This will be passed onto the relevant department who will be in touch if necessary.

How can I apply for Charity tickets at my upcoming event?

You can apply for charity tickets by filling out this form. One of the team will review and be in touch if necessary. If you do not hear from us, unfortunately we were unable to carry out your request on this occasion.

Please note that we require a 5-6 month lead in time for our consideration and approvals process.

Find out more here

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