Accessibility - TK Maxx Presents Live at The Piece Hall

Accessibility - TK Maxx Presents Live at The Piece Hall

 

Access Pack

Click here to view our access pack.

All accessible ticket holders will also receive a link to this via email.

You can find a Word document of the access pack via the attachments at the bottom of tis page.

How do I purchase an accessible ticket?

We want TK Maxx presents Live at the Piece Hall to be an event accessible for all. To ensure we have the correct level of facilities we ask customers to purchase the correct type of accessible ticket on Ticketmaster. The following options will be available:


Wheelchair Platform
Ambulant
Hearing Impairment
Essential Companion

 

To purchase an accessible ticket please go to Ticketmaster  

Accessible Tickets Availability 

Friday 7th June - Blondie

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Sunday 9th June - Blondie

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Thursday 13th June - Sheryl Crow

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Saturday 15th June - Annie Mac

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

 

Sunday 16th June - Nile Rogers

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Wednesday 19th June - Crowded House

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Saturday 22nd June - Grace Jones

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Sunday 23rd June - Bryan Adams

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Tuesday 25th June - Placebo

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: SOLD OUT

Hard of Hearing & Companion: AVALIABLE

 

Wednesday 26th June - AIR

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Thursday 27th June - Michael Kiwanuka

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Friday 28th June - Underworld

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Sunday 30th June - Tom Odell

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Sunday 7th July - Rick Astley

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Tuesday 9th July - Loyle Carner

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Friday 12th July - Tom Jones

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Saturday 13th July - Idles

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Saturday 27th July - Ministry of Sound

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Wednesday 31st July - Bill Bailey

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Thursday 1st August - Noel Gallagher's High Flying Birds

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Friday 2nd August - Richard Ashcroft

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Saturday 3rd August - Stranglers

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Thursday 8th August - Jess Glynne

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Friday 9th August - Korn

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: SOLD OUT

Hard of Hearing & Companion: SOLD OUT

 

Saturday 10th August - McFly

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Tuesday 13th August - Status Quo

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Sunday 18th August - McFly

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Tuesday 20th August - PJ Harvey

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Wednesday 21st August - Pixies

Ambulant & Companion: SOLD OUT

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Thursday 22nd August - The Streets

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

Saturday 24th August - Fatboy Slim

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: SOLD OUT

 

Sunday 25th August - Jungle

Ambulant & Companion: AVAILABLE

Wheelchair & Companion: AVAILABLE

Hard of Hearing & Companion: AVAILABLE

 

 

 

What if I require an Essential Companion?

If you have selected a companion ticket, you will be contacted to provide one of the following forms of supporting documentation as evidence to grant a complimentary companion ticket:

  • PIP (Personal Independence Payment)
  • DLA
  • Letter from a medical professional, including a doctor’s note or a letter from an occupation therapist
  • Carer's allowance
  • A Nimbus Access Card with the +1 symbol. Visit the Access Card page for more information.
  • Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 - 95 dBHL or worse
  • War Pensions Mobility allowance
  • Blind or partially sighted registration certificate (BD8 or CVI certificate)
  • A personal letter from the GP, community nurse or social worker
  • Benefit award letters
  • Copy of a blue badge (we would need to see both sides)

Further information on accessible documentation is available here 

If you have any questions, please contact Ticketmaster here

Companion Ticket for General Admission Area

If you require a companion ticket for the General Admission area, please purchase your general admission ticket and fill in the form here to request a companion ticket.

Once you have submitted the form, Ticketmaster will contact you for proof of accessible documentation. You can find out more on this here.

Once this has been approved, a companion ticket will be added to your order, and you will be notified.

Please note : This will not allow you access onto the accessible viewing platform. You will need to purchase a Wheelchair or Ambulant ticket to gain access here.

This is available via Ticketmaster HERE

If you have any questions please contact us info@thepiecehall.co.uk

What is an Ambulant ticket? 

An ambulant ticket is for customers who have a medical requirement for an essential companion to attend The Piece Hall and/or require access to the accessible viewing platform chairs are provided.

Customers who have purchased an ambulant ticket will be contacted to provide proof for a companion ticket and to gain access to the accessible viewing platform.

Accessible Toilets

Accessible toilets are located at each toilet block. There are also some available in the venue between North and West Gate.

Accessible Viewing Platform

The accessible viewing platform has a limited capacity and is strictly for access customers plus 1 essential companion. A member of staff is located on each platform to offer any help that may be needed.

To purchase a ticket for the accessible viewing platform please purchase either an ambulant or wheelchair ticket depending on your requirements through Ticketmaster.

Map

Standing show

V8.44.png

Seated show (Bill Bailey)

V8.53 seated.png

Ground Conditions 

TK Maxx presents Live at the Piece Hall takes place on hard standing pavement. The building has step free access and is wheelchair accessible throughout.

However, is a historic building and as such there are some uneven surfaces on the paved flooring. We ask that you take care when moving around the building. 

Strobe Lighting and Special Effects 

Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.

Medication

You are permitted to bring required medication into TK Maxx presents Live at the Piece Hall. Please bring a copy of your prescription or a doctor’s note.

Please make sure you only bring enough for the duration of the concert and ensure you keep it safe with you at all times.

Chairs

Concerts at TK Maxx presents Live at the Piece Hall are standing and no portable furniture, inflatable or otherwise is permitted.

Large Print Menus 

Large print menus will be available at the bars on site.  

Assistant Dogs

Assistance dogs are permitted on site. If you require to bring a registered assistant dog, please email info@thepiecehall.co.uk

British Sign Language 

We will be providing a BSL interpreter for all TK Maxx presents Live at The Piece Hall 2024 shows.

The BSL location will be located near to the left side of the stage (customer view)

Please purchase a Deaf/Hard of Hearing and companion if required and for seated shows, you will be placed within sight of the BSL Interpreter. For standing shows, we recommend locating yourself to the left side of the stage.

If you have any questions, please contact us here

 

Temporary Impairments 

Please note that TK Maxx presents Live at the Piece Hall accessible facilities cannot cater for people with temporary impairments such as broken bones, healing injuries and those who are pregnant.

Accessible Transport 

You can find out about accessibility on buses and trains by clicking on the link here.

Taxis

A Star Taxis – 01422 344 111

Can call, download the app or book online here

A Star Taxi's | Halifax | Facebook

 

Ziggy’s Cars – 01422 363636

Their fleet includes various car types, including wheelchair-accessible vehicles

A1 Ziggy's Cars | Cheapest taxi in Halifax (a1ziggyscars.co.uk)

Accessible Parking

TK Maxx presents Live at the Piece Hall does not have a car park. There are a number of designated bays for Blue Badge holders in Halifax town centre.

With spaces located on Alexandra Street, Commercial Street, Corporation Street, Gaol Lane, Northgate, Old Market, Rawson Street, and Wade Street.

How far is the drop of point to the main entrance? 

We encourage people to use public transport, but if travelling by car, we recommend Union Street or West Gate as the drop off point.

We'll have a blue badge drop off and pick up on Alfred Road East which is located opposite East Gate. There will be lift access at the library which will take you to the ground level.

Facilities

Hearing Loops

There are hearing loops based in the box office and the main bar.

Hearing aids need to be switched to the 'T' setting in order to convert the magnetic signal from the loop back into sound.

Please look for for the Hearing Loop sign to locate the correct area to be in the frequency radius.

Bars & Traders

At seat ordering is available on the viewing platform for accessible ticket holders.

Large print menus are available at all bars.

First Aid & Welfare

First aid points will be clearly signed throughout the site.

Festival Angels are volunteer teams working at over 60 music festivals and events across the UK over the Summer months.

Our team will have available essential items such as suntan lotion, after-sun, plasters, foil blankets, sanitary products and duct tape to help you have a safe and enjoyable night.

Security & Stewards

All security and stewards based at accessibility points will be briefed fully on procedures in order to provide adequate support and information for accessibility customers.

Additional Requirements

If you have any additional requirements please email info@thepiecehall.co.uk to request. 

Contact us 

You can contact us by emailing info@thepiecehall.co.uk or calling 01422 525200.

Was this article helpful?

0 out of 0 found this helpful