Frequently Asked Questions - TK Maxx presents Depot Live

Frequently Asked Questions - TK Maxx presents Depot Live

Where

Castle Street, Cardiff, CF10 3RB

When

General Admission, VIP and Accessible gates will open at 5pm. 

Apart from Eric Prydz, where gates open at 2pm.

For Anne-Marie, gates open at 12pm.

Show times are always subject to change.

Entertainment is due to finish at around 10:30pm.

We would suggest arriving early to soak up the atmosphere.

Map

VIP options

If you're looking to enhance your experience at TK Maxx Presents Depot Live next summer, we've introduced a brand new 'covered viewing platform'.

This experience also includes:

Event ticket to the show

Access via the South Gate (City Centre)

Access to a private bar

Access to luxury toilets

Please note this ticket is for 18+.

Is the event outdoors?

Yes, please ensure you dress for the weather and don’t forget your sun cream!

Can I bring a chair?

Chairs are not allowed into the area for any of the TK Maxx presents Cardiff Castle 2024 concerts. 

If it rains, will the concert still go ahead? 

Absolutely! Concerts are only ever cancelled due to the weather if the conditions become dangerous. However, you cannot bring an umbrella, so please dress appropriately. The show will continue to go ahead if it rains and there will be no refunds offered should you chose to leave due to weather. The show will only be cancelled or stopped if the weather becomes dangerous.

What is your policy for Children?

All under 18s must be accompanied by an adult ticket holder (aged 18 or over). This adult must remain on site throughout the weekend as the under 18-year-old’s guardian.

No unaccompanied under 18s are allowed on site.

Prams are not permitted into TK Maxx presents Cardiff Castle.

Can I buy official merchandise? 

Yes, if available, official merchandise will be available to purchase within the festival.

Can I bring Food and Drink?

Food and drink are not permitted however there are food and drink concessions within the event.

1 x sealed water bottle is permitted per person max 500ml

 

1 x empty reusable water bottle is permitted.

 

There will be free water re-fill stations at the venue.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Can I bring a Dog?

No animals, other than guide or hearing dogs, are permitted on site. Please email Info@depotcardiff.com if you are bringing an assistant dog.

Can I camp at the festival?

No, Cardiff Castle is a non-camping festival.

Can I apply to be a trader?

Please email info@depotcardiff.com for further information

Can I apply to be an artist at Cardiff Castle?

You can apply to perform at our festival by filling in this form.

 

One of the team will review and be in touch if necessary.

 

If you do not hear back from us this year, your details will be kept on our files and we could reach out in future years/shows

Contact us 

You can contact us here for further information - Info@depotcardiff.com or Find out more here

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