Mobile/Digital TicketsAll TK Maxx presents Depot Live 2025 tickets are Mobile Entry – so your phone is your ticket! You MUST download your tickets before heading to the festival site. Please make sure to follow the instructions below before leaving for your event to ensure that your tickets can be scanned for entry regardless of the connectivity at the venue.
1. Download or update the latest version of the Ticketmaster app for the iPhone in the Apple App store or for the Android in the Android App store. 2. From the app, find your order in My Events. 3. View your tickets by tapping View Barcode. Screenshots of your barcodes won’t get you in. Once you have viewed your tickets in the Ticketmaster App. Your ticket is automatically saved so it is always ready. Please ensure you do NOT log out of the app!
More information on Mobile/Digital tickets available here
Downloading to your digital wallet iPhone users must follow the instructions above before arriving at the venue to access their tickets at entry as saving tickets to their digital wallet is not available at this time. Android users are still welcome to save their tickets to the digital wallet Non Ticketmaster Agents We work with third party ticketing agents across our shows Full list of approved agents below.
If you are having any issues or have any questions relating to your ticket. Please contact your point of purchase. |
Purchase Options |
Box Office Location and TimesFor shows that Gates open at 5pm, the Box Office Is open 3pm until 9pm. It is located at the North gate entrance. This is accessible near the Castle Mews of North Road and inside Bute Park. What3words: Animal.since.farm |
Payment plan optionsYou are now able to pay for your tickets in instalments on Ticketmaster using Klarna. Klarna offers two options to customers depending on your order value. You can either split your payments in to 3 instalments using the ‘Split by 3 option’ or using the ‘Slice It’ option you can pay in 6,9 or 12 instalments.
The Klarna payment plan options available for your order will display as you proceed to the checkout on Ticketmaster. Please ensure you read the Klarna terms and conditions before proceeding with your payments as you may be subject to a credit search and interest charges using the ‘Slice It’ option. |
I have not received my ticket yetIf you have not received your digital tickets, please check your Ticketmaster online account or contact Ticketmaster here help.ticketmaster.co.uk |
Having troubles booking online?Please visit help.ticketmaster.co.uk |
I can't come to the festival anymore, can I get a refund?An Tickets are non-refundable. Please refer to the terms and conditions on our website here. |