COMING TO A SHOW....PRE EVENT INFORMATION

COMING TO A SHOW....PRE EVENT INFORMATION

Lost Property

Please call 01723 818111.  After the 30 September each season any items not claimed will be disposed of or given to a local charity outlet.

Gate timings

Gates open at 6pm.

Show times are always subject to change. We expect Entertainment to start around 7pm and finish around 10:30pm.

We would suggest arriving early to soak up the atmosphere.

Address

Scarborough Open Air Theatre, Burniston Road, Scarborough, YO12 6PF

Travel information

The Open Air Theatre is situated on Burniston Road (A165) YO12 6PF

Car parking

If you are driving to a concert there is ample parking in close proximity to the venue

  • Scalby Mills Car Park YO12 6RP - 180 Cars and 6 Coaches
  • Marine and Royal Albert Drive YO11 1PG - 794 cars
  • Northstead Upper YO12 6AQ - 556 cars
  • Northstead Lower YO12 6PF - 98    cars
  • Victoria Park YO12 7TS - 36 cars
  • William Street YO12 7PL - 110 cars and 33 coaches

In addition, there are a number of car parks located in the Town Centre within a 15-minute walk to the venue.

REMEMBER PARKING IN ALL COUNCIL CAR PARKS IS FREE AFTER 6pm

Please be considerate and do not park on grass verges, across driveways or where an obstruction may occur.

Vehicles arriving from North

Traffic arriving from the North along the A165 from Whitby direction will be directed towards Northstead Upper Car Park.  On the A165 just after the junction with Cross Lane vehicles will be directed straight on.

Just before the former Burniston Road Car Park vehicles will be directed to take a right turn onto Weydale Avenue.

There will be a sign at the junction with Weydale Avenue directing vehicles to take a right turn onto Weydale Avenue then a left turn onto Ryndle Crescent. This then takes them to Northstead Upper Car Parks.

Any vehicles looking for parking nearer and going straight on ignoring these signs will be directed to take a right turn at the junction of Northstead Manor Drive and a right turn at the junction with Ryndle Crescent. This takes vehicles back to Northstead Upper Car Parks.

 

Vehicles arriving from South

There are two Southern approaches one along Columbus Ravine and the other around the Marine and Royal Albert Drive.

Approaching from Columbus Ravine

Vehicles will be directed from the bottom part of Columbus Ravine take the first exit from the roundabout onto Burniston Road. Just after this point vehicles will be directed to take a left turn up Northstead Manor Drive and then a right turn onto Ryndle Crescent taking these vehicles to Northstead Upper Car Parks.

Approaching from Royal Albert Drive

From the Royal Albert Drive vehicle s will be directed to take the second exit from the roundabout on Burniston Road

Just after this point vehicles will be directed to take a left turn up Northstead Manor Drive and then a right turn onto Ryndle Crescent taking these vehicles to Northstead Upper Car Parks.

 

Public transport Info/Taxis

Official Taxi Ranks are located on Peasholm Gap when leaving the venue from the South Entrance

Local taxi firms involve: Nippy taxi ( 01723 377377) , Beeline Taxi ( 01723 366666) and Boro cars (01723 361111).

Buses to the South Bay and Town Centre also run after the shows from Peasholm Gap.

 

The nearest train station is Scarborough - YO11 1TN.

 

As these are private operators there will be a charge for these services.

 

Pick up and drop off point

There are places to pick up and drop of located at Peasholm Gap which is just around the corner from Scarborough Open Air Theatre.  This is approximately a 5-minute walk (approx 400meters)

 

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Ticketing Information

Ticketmaster

If you booked standing tickets...

Your tickets will be posted to you.  The latest you should receive your tickets is around 5 days before the event. If you still don’t have them by that point, please contact us and we’ll be happy to help.

 

If you booked seated tickets...

Your Ticketmaster tickets will be delivered to you via the Scarborough Open Air Theatre App.

Download the Scarborough Open Air Theatre app now on iPhone or Android to access your Ticketmaster tickets.

For quick and easy entry, please ensure you transfer tickets to the rest of your party before you arrive.

Open the Scarborough Open Air Theatre app and head to My Tickets in the 'more' menu.

Please ensure you log in to the My Ticket section with the same email address from which you purchased your Ticketmaster tickets.

Open My Events and tap the Transfer tickets button & you can also add your own tickets to your Apple/Google Wallet.

Enter your recipient's information, including their email address and hit Transfer Ticket.

The person you're transferring to, will also need a Ticketmaster account.

It's free to register, just visit the Create a Ticketmaster Account FAQ for more information or visit this page for step-by-step visual instructions.

Non Ticketmaster Agents

We work with third party ticketing agents across our shows.

Full list of approved agents below.

  • Sound Travel

  • See Tickets

  • Skiddle

  • Acklams Coaches

  • Caledonian Coaches

If you are having any issues or have any questions relating to your ticket. Please contact your point of purchase.

Festival Map

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Box Office

The box office is located near the main entrance to the Open Air Theatre, opposite Northstead Lower Car Park.

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Opening Hours – Open Daily

11am – 5pm 1st May – 31st August

10am – 4pm 1st September – 30th April

Closed Wednesdays (except when a concert is scheduled)

Concert days 9am to concert ending

How does block and seat numbering work?

Rows with a double letter e.g. AA-BB are not situated towards to the front of the block and instead begin after rows A-Z - Please be advised that for any ticket purchased in the coloured blocks you will have to climb steep stairs to get there - Please be advised that people around you may stand during the performance.

Access information

We want TK Maxx presents Scarborough Open Air Theatre to be an event accessible for all and work hard to ensure we provide the best possible experience for all of our customers. We have a BSL interpreter at all shows.

Click here to view our access pack. All accessible ticket holders will also receive a link to this via email. 

You can find a word document of the access pack via the attachments at the bottom of this page. 

You can find out more on accessibility here 

Medical & Welfare               

There are medical and welfare facilities available within the arena. Please ask a member of security to direct you to the facilities if required.

You are permitted to bring required medication into Scarborough Open Air Theatre. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the concert and ensure you keep it safe with you at all times.

Is the venue cashless?

All food and drink concession are cashless. Please bring alternative payment options.

Can I bring a Bag?

Bags larger than an A4 piece of paper are not permitted. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the festival.   

We do not have an area for guests to leave coats, bags, cameras, umbrellas or any other items.

Can I bring a Chair?

Chairs are not allowed into the arena for TK Maxx Presents Scarborough Open Air Theatre. 

Food and Drink

Although you are unable to bring food & drink into the venue, we're certain you won't go hungry with a wide array of food and drink stalls inside the venue offering some of the most delicious cuisines. We have everyone's favourites on our roster and our concession stalls will be offering refreshments throughout the night.

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

There will be free water re-fill stations at the venue.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only

Smoking Areas

There are three designated smoking areas within the venue. These are located at the North, South and top of the venue.

Unfortunately for Health and Safety reasons, there will not be an opportunity for the general public to leave and re-enter the venue. A strict policy of no re-admission to the venue will be enforced.

Electronic cigarettes are not permitted for use within the venue seating/standing area.

To assist with this, guests who wish to use these devices are requested to do so within the immediate vicinity of the identified smoking areas.

If you smoke in the standing or seating areas or any other area other than the designated places you may be asked to leave the venue. In this event you will not be offered a refund or permitted re-entry to the venue.

Prohibited items

Re-admittance policy

Once you leave the festival area you will not be allowed back in.

Further information

You can find out further event information here.

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