Live at Llangollen - Safety and Security

Free Drinking Water

There is free drinking water available at the re-fill drinking stations. Please look out for the signage within the arena.

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Medical and Welfare

There are medical and welfare facilities available within the arena. Please ask a member of security to direct you to the facilities if required.

Lost Property

Lost Property is located in the main reception office at the front of the Pavilion.

Lost property will be kept for up to 12 weeks following the event and then donated or recycled as appropriate.

Medication 

You can bring any medication that you require. If it is not easily recognisable (e.g. controlled drugs, EpiPens) please request this by contacting us here

Alternatively, you can bring a prescription with you and speak to a security supervisor on the day.

Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times.

Bag Policy

Bags larger than an A4 piece of paper are not permitted. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the festival.   

Prohibited Items

Crime Prevention

We advise against bringing valuables to the event, however, if you choose to do so please keep them hidden from view where possible.

Can I bring a Umbrella?

Umbrellas are not permitted as they obscure the view for others.

Can I bring a Camera?

Any cameras that are deemed as “Professional” will not be permitted into the venue. 

Permitted: Non-Professional Recording Equipment (Point & Shoot Cameras, Flip Video Cameras, etc.)

Not Permitted: Professional Recording (Photo, Video, Audio) Equipment (NO Detachable Zoom Lense, Tripods or Other Commercial Equipment) Selfie Sticks.

CCTV

The venue and surrounding areas are covered by CCTV.

Re Admittance Policy 

If you leave the arena you will not be allowed back in.