Safety and Security - TK Maxx presents Live At Powderham Castle

Free Drinking Water

There is free drinking water available at the re-fill drinking stations.

Please look out for the signage within the arena.

1 x sealed water bottle is permitted per person max 500ml

1 x empty reusable water bottle is permitted.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only. 

Welfare 

There are medical and welfare facilities available. Please ask a member of security to direct you to the facilities if required.

Medication

You can bring any medication that you require. If it is not easily recognisable (e.g. controlled drugs, EpiPens) please request this by contacting us here

Alternatively, you can bring a prescription with you and speak to a security supervisor on the day.

Bag Policy 

Bags larger than an A4 piece of paper are not permitted. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the festival. 

Please note - there are no lockers available. 

Prohibited Items 

You can see our prohibited items below 

Re-admittance policy

Once you leave the festival arena you will not be allowed back in. 

Can I bring a Umbrella?

Umbrellas are not permitted as they obscure the view for others.

Can I bring a camera?

Any cameras that are deemed as “Professional” will not be permitted into the arena. Permitted: Non-Professional Recording Equipment (Point & Shoot Cameras, Flip Video Cameras, etc.) Not Permitted: Professional Recording (Photo, Video, Audio) Equipment (NO Detachable Zoom Lens, Tripods or Other Commercial Equipment) Selfie Sticks

CCTV

The venue and surrounding areas are covered by CCTV.

Re admittance policy

Once you leave the venue you will not be allowed back in.

CRIME PREVENTION

We advise against bringing valuables to the event, however, if you choose to do so please keep them hidden from view where possible.

For safety and security, please adhere to the following guidelines: