Frequently Asked Questions - Live At Powderham

Where

Powderham Estate, Exeter EX6 8JQ

When 

For more information about show dates, please click here.

Map

This will be updated in due course.

Timings

• Car parks open from 2:00 PM.
• Castle Green opens at 2:30 PM and will remain open throughout the evening for guests who wish to relax after the concerts, avoid peak transport times, or wait for queues for bus services and exiting car parks to ease.
• General Admission and The Garden open at 4:30 PM.

Entertainment on the Main Stage is scheduled to finish at approximately 10:30 PM (timings are subject to change). Entertainment on the Castle Green Stage is scheduled to finish at approximately 11:40 PM. We recommend arriving early to make the most of the atmosphere. Food & bars will remain open after the concerts should you wish to prolong your evening and avoid any queues.  

The Garden & Upgrades

Get straight to the front in The Garden. The Garden is the ultimate dancing zone with access to an exclusive garden bar and premium food options as well as posh flushable loos all in an area right at the front of the stage!

 

The Garden tickets include:

* Exclusive viewing area in front of the stage

* Private Garden Bar with premium drinks & street food traders to purchase

* Premium toilets

* Souvenir Wristband

 

Already bought your tickets? Upgrade to The Garden!

The Castle Green Stage

We’re excited to announce that an exclusive second stage is coming to Live At Powderham this summer, bringing even more live music and entertainment across the weekend.

New for this year, the Castle Green Stage will open daily from 2:30pm as gates open, and will continue after each headliner performance — giving fans even more live music to enjoy throughout the day and into the evening.

The Castle Green area is the perfect place for guests to relax, enjoy food and drink, and make the most of the full festival experience before and after the main stage performances. Visitors are encouraged to plan ahead, use public transport options where possible, and arrive early to enjoy the atmosphere.

Food & Drink

FOOD

Live at Powderham offers a wide selection of exquisite food and drink options, with bars and stalls serving refreshing summer drinks and a mouth-watering selection of gourmet street food. From British artisan creations and world cuisine to good old-fashioned burgers, we’re certain you won’t go hungry with an array of pre-concert options to indulge in.

DRINKS

Enjoy a glass of pre-concert bubbles, a fruity gin or a refreshing beer as you soak up the atmosphere.

Each person is permitted: One sealed water bottle (up to 500ml), one empty reusable water bottle. Free water refill stations will be available on site.

Is the Event Outdoors?

Yes — please dress appropriately for the weather and don’t forget sun cream!

Please note: umbrellas are not permitted as they can obstruct the view of others.

Can I Bring a Chair?

Chairs, private marquees, and gazebos are not permitted at concerts held at Powderham Castle.

If It Rains Will the Concerts Still Go Ahead?

Absolutely! Concerts will only be cancelled due to weather if conditions become unsafe. Please note: umbrellas are not permitted as they can obstruct the view of others.

What Is Your Policy for Children?

• Children aged 16 and under must be accompanied by an adult aged 18 or over, who has their own ticket.

• Children aged 2 and under can attend for free and do not require a ticket.

• All other children must have a full-price ticket to enter the festival.

• Prams and pushchairs are permitted at Live At Powderham.

Can I Buy Official Merchandise?

Yes — if available, official merchandise can be purchased within the festival.

Is the Venue Cashless?

All food concessions, bars and merchandise outlets at Live At Powderham are cashless. Payments can be made using debit cards, credit cards and contactless payment methods, including Apple Pay and Google Pay.

Cash and cheques are not accepted anywhere on site, so please ensure you have a suitable card or digital payment method available.

All major card providers are accepted, including American Express, whether used physically or via a digital wallet on Android or iPhone devices.

Bag Policy

No rucksacks or backpacks larger than A4 size are permitted. Bag searches will be in operation at all entry points.

If you require a larger bag for medical reasons — for example, to carry medication, medical apparatus or food and drink required for a medical condition — please contact us in advance to request permission. Supporting documentation, such as a doctor’s letter or confirmation from the NHS app, may be required. Once approved, please show this confirmation email to security on entry.

Can I Bring Food and Drink?

You are not permitted to bring food or drink into the venue, except as noted below.

Allowed items:

•  Two sealed water bottles (maximum 500ml) per person.
• One empty reusable water bottle per person.

A wide array of food and drink stalls will be available inside the venue, offering something for everyone throughout the night. Free water refill stations will also be available.

If you have a medical condition or specific dietary requirement (e.g. allergies, coeliac, diabetes), please contact us in advance to request permission to bring food or drink for personal consumption.

Supporting documentation, such as a doctor’s letter or confirmation from the NHS app, may be required and should be shown to security on entry, along with our confirmation email, once approved.

Please keep any permitted food or drink with you at all times.

Can I Bring a Dog?

Dogs are not permitted on site, except for assistance dogs. You can find more details in our Assistance Dog policy here.

How Can I Apply to Be a Trader?

We work with approved traders to support our festivals and events. To apply to trade at a Live Nation event, please complete the application form here.

How Can I Apply to Be an Artist?

We typically work with agents, managers, and record labels when considering bookings for our events. Unfortunately, we’re unable to respond to unsolicited emails or booking enquiries.

How Can I Apply to Be a Supplier?

We work with approved suppliers to support our festivals and events.

Please note that we do not accept unsolicited supplier enquiries or requests.

How Can I Apply for Charity Tickets at My Upcoming Event?

You can apply for charity tickets by completing this form. The team will review your request and get in touch if necessary. If you do not hear from us, unfortunately we were unable to accommodate your request on this occasion.

Please note: we require a 5 – 6 month lead time for the consideration and approval process.